Terms of service

Acceptance Of Terms

By using the Octalytics.com website ("Website") or any of the services and products provided by Degordian d.o.o., Zagreb, Croatia ("Octalytics", "we", "us", or "our"), you agree to be legally bound by the following terms and conditions ("Terms and Conditions" or "Terms"). If you do not wish to be bound by these terms of use, please exit the Website now and do not use any of the services. Your remedy for dissatisfaction with the Website or any services is to stop using the Website and/or those particular services.

Your agreement with us regarding compliance with these Terms and Conditions becomes effective immediately upon accepting the Terms and Conditions at the end of your registration process. Violation of any of the Terms below will result in the suspension or termination of your account without a right to any refund if you have subscribed to any of the Service. Before you continue, you should print off or save a local copy of Terms and Conditions for your records.

Content and Products

Octalytics is a tracking tool that connects offline purchases to your customers’ online activities and gives your web analytics valuable data. You can find the detailed list of features and services provided within Octalytics in the How it works section.

Account requirements

To register for the services, you must be 13 years old or older, provide your legal name, a valid email address. When registering for an account on the Website, you agree to provide accurate, current and complete information about yourself. You are responsible for all activity on your account. Additionally, you are obliged to, in accordance with your applicable jurisdiction, state in your own Terms of service that you will collect data from your users and that they, by using your website, agree to your release their data to you.

When registering for the Service you agree that you shall not (a) license, sublicense, sell, resell, rent, lease, transfer, assign, distribute, time share or otherwise commercially exploit or make the Service available to any third party, other than as expressly permitted by this Terms, or (b) use the service in any unlawful manner or in any manner that interferes with or disrupts the integrity or performance of the service and its components.


The materials on Website are provided "as is". Octalytics makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Octalytics does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the content on its website or otherwise relating to such content or on any sites linked to this site.

Limitation of liability

Octalytics shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the services and products offered on this site, or the performance of the services and products.

Privacy statement

We are committed to protecting your privacy. Authorized employees within the company on a need to know basis only use any information collected from individual customers. We constantly review our systems and data to ensure the best possible service to our customers. You can find more information on the use of the personal data, cookies and third party links in our Privacy Policy.


Fees and any other charges for the use of the Website are described on the Website at: www.octalytics.com/front/pricing. Fees may change from time to time. If we change them, we will give you at least 30 days' notice before implementing the change. If they do change, your continued use of the Website after the change indicates your agreement with the new fees and charges after the effective date of the change. Any change to fees and other charges will not be applicable to the billing period in which the change occurs. You are responsible for all taxes applicable to the fees, if any, in any applicable jurisdiction.

Termination of agreements and refunds, compensation policy

Both the Client and ourselves have the right to terminate any Services Agreement for any reason, including the ending of services that are already underway. No refunds shall be offered, where a Service is deemed to have begun and is, for all intents and purposes, underway.

All requests for refunds and compensations must be received by email or phone within 5 business days of the incident in question. The amount of compensation may not exceed the customer's monthly recurring charge.


In the event that our servers are experiencing downtime, paying customers will become eligible to request compensation for downtime. In this case, paying customer will receive a credit for 10 times (1000%) the actual amount of downtime. This means that if our server is unreachable for 1 hour without previous warning, paying customers will receive 10 hours of credit. We are not responsible to any downtime caused by other companies like Internet Service Providers (ISPs) on which we can not interfere.

Force majeure

Neither party shall be considered in breach of its contractual duties under these Terms and Conditions or any proposal or invoice to the extent the performance of its obligations is prevented by an event beyond its control, including, without limitation war, rebellion, strikes, riot, insurrection, acts or threats of terrorism, or Acts of God (herein "force majeure events").

Inability to perform resulting from such a force majeure event shall not constitute abandonment and will not be in included in calculating any time frame for payment or performance.

Copyright notice

This Website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which form part of these Terms and Conditions.


Your use of this Website is to be governed by and construed in accordance with the laws of the Republic of Croatia. Any claim, dispute or controversy related to or arising from the use of this Website shall be brought in a court of appropriate jurisdiction in Zagreb, Croatia.

Notification of changes

These Terms and Conditions are effective as of November 30, 2014. We reserve the right to change these Terms and Conditions at any time without notice to you. You agree that it is your responsibility to review these Terms and Conditions every month and to familiarize yourself with any changes and modifications.

Your continued use of this Website or any Services after modifications will constitute acknowledgement of the modifications and agreement to abide and be bound by the revised Terms and Conditions. You can review the most current version of the Terms and Conditions at any time.


For questions about the Terms and Conditions please email info at [email protected] This document was last updated on November 30, 2014.

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